3 Bad Email Habits You Should Leave Behind in 2020

Avoid leaving a bad impression or losing business by stepping up your email game in the new year! Emails often get a bad rap: they flood your inbox, can suck up all your time, and even occasionally lead to misunderstandings. However, when used correctly, email can be a highly effective tool for communicating with your […]

How Home Improvement Pros Can Delight Their Customers by Offering Financing Options

Give your customers the purchasing power to afford the projects they actually want. Every homeowner’s financial situation is different. Some can foot the bill for a new deck or kitchen remodel without blinking an eye, and for others these kinds of improvements can seem unaffordable. The fact of the matter is that, for many homeowners […]

The 5 Minute Rule: How to Streamline Your Lead Response Time

lead response time

Did you know that new lead inquiries convert 22 times more often when contact is made in 5 minutes or less? If you don’t reply to a lead inquiry quickly, someone else will. It’s as simple as that. When a lead contacts your home improvement company, time is of the essence. By responding instantly, you […]

4 Key CRM Integrations Every Contractor Should Be Using

People moving puzzle pieces together as a way to show how systems can connect and integrate with each other

Like peanut butter and jelly, the systems you use day-to-day are powerful on their own but even better when combined. While you’re now probably craving a PB&J, try to think about the amount of time you spend each day switching applications and copying information from one software to another. Don’t forget to include the time […]

3 Ways Remodelers Can Improve the Customer Experience and Exceed Expectations

Scale with 3 categories: sad customer, impartial customer and happy customer. The gauge is pointing toward the happy customer

Keep your customers coming back for more with a customer experience that sets off fireworks.   While good conversation and light-hearted humor are great ways to build rapport with a potential customer, guaranteeing their satisfaction requires you to do more than just talk the talk. To really charm the heck out of your customers and […]

Cut Cash Flow Delays: Our Two Cents on Payment Processing and Financing for Home Pros!

Man in plaid blue shirt pass credit card to sales rep

In a world where people are more conscious than ever about what they touch, digital payment processing and financing solutions can help. Organizations are urging the public to avoid cash transactions, and companies like VISA and MasterCard have begun raising limits on tap-to-pay cards. With consumers leaning on digital wallets and electronic transactions like never […]

2 Simple Steps to Leveraging Your Unsold Leads

OVERHEAD Caucasian female working from home, having a video call with colleagues. Stay home, quarantine remote work

As business regulations and COVID-19 warnings & recommendations change daily, you might be finding yourself constantly looking for new ways to increase your lead flow.  Look no further! You can substantially increase your lead flow without generating new leads, yes you heard us right! Your unsold leads are a fantastic source of new business. These […]

Creating Lifetime Customers: 6 Ways to Leverage Your Past Customers

Portrait Of Family Standing Outside House

With new disruptions to today’s business operations, unlike most have ever seen, it’s time to start leveraging your largest, if not most valuable asset you have: your past customers.  There’s no doubt that the COVID-19 pandemic is impacting the day-to-day activities of the remodeling and home improvement industries. Which is why, contractors and home improvement […]