Below are some of the most commonly asked questions we get about MarketSharp. Can’t find the answer you’re looking for? Don’t hesitate to contact us and speak to a representative directly.

Most Frequent Questions and Answers

That’s like asking why you should spend $47 on a mouthwatering filet mignon at a five-star restaurant when you could get a $1 cheeseburger at McDonald’s—the quality isn’t even close.

Think about what you get with a $1 cheeseburger: a single pickle slice, a gelatinous square of processed cheese, and a “beef” patty that’s half the size of the bun. When it comes to free CRMs, you get the same… a few measly low-grade features that provide NOTHING of value.

MarketSharp is the filet mignon of CRM for contractors. It costs a little more, but it’s worth every single penny. When you invest in MarketSharp, you are investing in a quality product that provides you with EVERY feature you need to streamline your business and boost sales. Contractors who use MarketSharp report that it pays for itself dozens of times over each and every year.

MarketSharp is designed to make it as easy as possible for “non-techies” to get the hang of quickly. That said, the software does have a slight learning curve. To simplify this learning curve, the MarketSharp team provides a huge number of helpful resources.

When you first sign up, MarketSharp schedules a training session with you. After that, a MarketSharp specialist checks in on you every two weeks for the first four months to ensure you are acclimating to the software.

In addition, they provide you with a number of helpful documents and videos, and technical support is included with your membership. In summary, the MarketSharp team provides so much help that it’s almost impossible NOT to become an expert.

MarketSharp includes an unrivaled amount of marketing features (330, to be exact) for contractors to generate more leads and business. This includes automated jobsite radius marketing, automatic email lead nurturing, online reputation management, and a streamlined system that allows you to maximize repeat business.

Simply put, no other CRM—contractor-specific or otherwise—provides such powerful marketing tools. Period.

Yes, you can access MarketSharp’s web app on desktops, laptops, tablets, and even smartphones. We also offer mobile applications to support your teams in the field.

Each license is assigned to a single person and allows them to log in to any of MarketSharp’s platforms, web or mobile. This allows your users to see only the information pertinent to their role. There is no minimum number of licenses required so if you’d like, you could even start with one.

To minimize your downtime and maximize use of your existing data, MarketSharp data conversion specialists will convert your data for you FREE of charge (up to 4 hours of conversion time). You provide the data from your existing accounting, spreadsheet, or tracking program (or to expedite the process, we’d be happy to help you export it remotely). Plus, as an added benefit, your data will be cleansed and standardized to optimize its usefulness. Once it’s imported into MarketSharp, you’re all ready to go.

We’re extremely proud of the level of support and training we offer our customers. From the moment you make the investment in MarketSharp, you’ll be guided through the implementation period and contacted throughout your subscription as an ongoing courtesy.

After welcoming you to MarketSharp, we’ll provide you with your log-in credentials and schedule your one-on-one SharpStart training session. As you begin to use MarketSharp, we’ll check in with you by phone and email to make sure you’re happy with your progress. You’ll receive monthly invites to MSOU (MarketSharp Online University) – special webinars that focus on specific features and strategic overviews.

Most importantly, our in-house technical support specialists are available by phone, email, or live website chat to answer any questions or concerns you might have. We’re with you every step of the way.

We encourage you to check out a live one-on-one demonstration of MarketSharp to make sure it’s right for your company. Give us a call, and we can tailor the demonstration to your needs and give you a full overview. 1-800-335-4254 x. 1. You can also complete the FREE DEMO Form for immediate assistance.