Customer Service and Support

You have a business to run, and our business is providing you with the right tools to build your business and run it more efficiently.

The MarketSharp Promise

We want you to use every feature that MarketSharp can offer your business. From marketing templates to lead compilation to record keeping and compliance adherence, our technical support specialists will guide you through every aspect of your MarketSharp system. Building a relationship with your support representative means that as we get to know you, we know how much further MarketSharp can take your business.

Toll Free: (800) 335-4254, ext. 2

Email: [email protected]

The MarketSharp 4-Point Pledge is Our Commitment to You

We make evaluating, implementing, and using new software easy. That’s our promise.

Partner 1

Perfect Match!

Take advantage of FREE online discovery session (demo) to assess your needs, analyze your business practices, and get advice about the best solution for your business and budget.

Plan 2

Accelerate Implementation

Existing data review & conversion, preliminary account setup, and “SharpStart” training follow-up.

Proactive 3

Total Success Help, Training & Coaching

You'll get the attention needed to get started and advance with MarketSharp. You'll have access to a dedicated client success team that will respond immediately. Simply call the 1-800 friendly, support line, join us by Live Chat, send us a note by email or easily search the Help Portal. You'll be invited to ongoing training events to fine tune your CRM skills and you'll maximize success by automatically receiving feature updates as the program evolves.

Protection 4

No Contracts, Cancel at Any Time, PERIOD.

Since we're always working for your business; there are no contracts or cancellation fees. In addition, you own your data and may download it at any time. However, we pride ourselves on getting things right - if you're not happy with your MarketSharp purchase, we'll work with you one-on-one to evaluate optimal usage techniques or you can simply request to have your subscription stopped. It's your choice!