Features

Designed specifically for the remodeling and home service industry, MarketSharp has thought of every angle of your business.

Customer Relationship Management
Marketing Automation
Appointment Calendar & Job Scheduling
Sales Activities & Estimating
Scripting & Call Center
Project & Service Management
Performance Dashboards
Training & Support

Customer Relationship Management

From the initial contact inquiry to a delighted customer job completion, you’ll find everything you need (at your fingertips) to run your business.

Secure, permission-based anytime, anywhere access
Track and manage every interaction 360 degree view of business performance
Organizational level data sharing
Team Collaboration
Integration with industry solutions including QuickBooks, HomeAdvisor, etc.

Marketing Automation

Generate, convert and drive more leads and sales with automated marketing campaigns.

330 Built-in Industry Specific “Success Elements”
Jobsite Radius Marketing
Automated Email Lead Nurturing
Maximize Repeat/Referral Business
Manage Your Customer Feedback and Online Reputation
SmartMail – jobsite postcard mailing with built-in landing page creation
Website/Internet lead capture

Appointment Calendar & Job Scheduling

Streamline scheduling with an intuitive, color-coded calendar (with Google integration) allows you to manage sales calls, production timelines, service requests and even configure personal time off!

Integrated company, sales, service, and production calendar
Color-coded slots based on person, appt. type, product or work crew
Sales appointment routing and mapping (Google Calendar Integration)
Auto-Email and/or text reminders to leads or sales staff
Block scheduling for personal days or appointment and company events

Sales Activities & Estimating

Maximize closing ratios by tracking every interaction and opportunity.

Customizable Activity/Task reminders and processes
Sales activity tracking and history
Sales opportunity tracking
Create product estimates and proposals from your iPad using integrated apps like Leap and One Click Contractor
Built-in sales closing tools
Sync contacts, view appointments and create activities with Mobile App

Scripting & Call Center

Reach contacts faster to convert more leads into set appointments.

Get Next Call Priority Settings
Quick Lead Entry and Inbound and Outbound Scripting
Set-up rules and activity processes follow-up call sequences
Call Center Reporting for Calls, Reps and Results

Project and Service Management

Schedule crews, automate workflows, and monitor job and service progress to maximize customer satisfaction.

Contract and production management
Customizable workflow automation
Service management
Lead Paint Compliancy
Commission tracking /Job costing
Jobsite Images and Documents Attachment Tool

Performance Dashboards & Real-time Reporting

Know your numbers to evaluate performance and grow your business.

At-a-Glance Key Metrics with Dashboards
Customizable, Multi-Level Reporting
Lead Cost and Job Cost Reporting
Sales volume by company, representative or product
Production Volume by company, product or crew
Easily export report details into Excel

Training & Support

It’s all about your success! Technical support specialists will guide you through every aspect of your MarketSharp system.

Unlimited 1-800 support and coaching from an internal technical staff
SHARPStart Implementation Trainings
Monthly MarketSharp University Webinars
Internal program ‘how-to’ walk-through guides
Invites to ongoing industry educational events and opportunities
Dedicated Help and Training Portal loaded with FAQ’s, videos, tutorials and more.

Easily Grow Your Business

Boost Office Productivity
Centrally share all data sources of your organization to get real-time vision about your contacts, sales, and projects.

Get More Leads
By automating marketing and sales processes you can effectively manage mailing campaigns, calling, emailing, appointment scheduling, and follow-up efforts. Plus, share completed job information socially to create even more buzz!

Convert More Sales
Easily track details about every interaction with leads to intelligently trigger automated nurture marketing and follow-up processes to revive unsold leads.

Drive More Repeat Business and Referrals
Gain customer loyalty and retention by nurturing relationships with proven post-sale marketing campaigns.

Rave Reviews with On-Time, Satisfied Job Completion
Keep customers informed, streamline workflows, organize crew schedules and monitor backlogs to close out jobs with confidence to maximize customer satisfaction for positive online reputation feedback.

Fast, Proactive Responses
Built-in scripting, call center and website lead capture technology allows you to respond to inquiries and follow up on contact activities intelligently and PROMPTLY.

Know Your Numbers
Make better decisions by monitoring performance with real-time dashboards and reports to measure business activity.

Save Time and Effort
With advanced integration functionality, you can connect, sync, and share information between MarketSharp and your favorite industry programs and services (HomeAdvisorSM, QuickBooks®, etc.).

Maximize Your Results
Supercharge your proficiency with an in-house client success team offering you unlimited support and training designed to educate, coach, and inspire.