How Contractors Should Handle Negative Customer Reviews
Bad customer reviews aren’t the end of the world – so long as you know how to respond to them.
3 Steps to Increase Customer Testimonials and Manage Your Online Reputation
With the peak of busy season behind us, it’s time to start following up with all those newly happy customers and turn their satisfaction into positive, online reviews! A job well done should never go unnoticed. If your work knocked the homeowner’s socks off, the world should know, and so should your prospective clients! According […]
Creating Lifetime Customers: 6 Ways to Leverage Your Past Customers
With new disruptions to today’s business operations, unlike most have ever seen, it’s time to start leveraging your largest, if not most valuable asset you have: your past customers. There’s no doubt that the COVID-19 pandemic is impacting the day-to-day activities of the remodeling and home improvement industries. Which is why, contractors and home improvement […]