Stepping Up Your CRM Skills!
There is no magic formula to increase customer satisfaction and generate qualified leads. The closest thing to magic is a CRM software: a tool that can organize, automate and synchronize every aspect of your business, your customers included! Forget the days of laboriously organizing spreadsheets and rifling through Post-its for a customer’s information. By utilizing […]
Let’s Chat! Why in 2017 quick communication is not just critical, its strategic.
Let’s Chat! Why in 2017 quick communication is not just critical, its strategic. How easy is it for your customers to get a hold of you? How do they do it? Email, phone, contact page on your website, bat signal? It’s a pretty safe bet that unless you are large firm, you don’t use chat. […]