Customer Service and Support

You have a business to run, and our business is providing you with the right tools to build your business and run it more efficiently.

The MarketSharp 4-Point Pledge is Our Commitment to You

We make evaluating, implementing, and using new software easy. That’s our promise.

PARTNER
1

Perfect Match!
Take advantage of FREE online discovery session (demo) to assess your needs, analyze your business practices, and get advice about the best solution for your businessand budget.

PLAN
2

Accelerate Implementation.
Existing data review & conversion, preliminary account setup, and “SharpStart” training follow-up.

PROACTIVE
3

Total Success Help & Training.
Benefits from help, support, & success coaching: • 1-800 friendly, responsive support line • Ongoing monthly MSOU training events • Access to ever-evolving help portal

PROTECTION
4

Money Back Guarantee, Period.
We pride ourselves on getting things right. That doesn’t mean we’re perfect, but when we make mistakes we fix them. If you’re not happy with your MarketSharp purchase get in touch with us and we’ll either work with you, one-on-one, to evaluate optimal usage techniques or give you your money back. It’s your choice.

Customer service and support you’ll receive:

  • Unlimited phone support
  • A MarketSharp expert dedicated to your business
  • Free admittance to MarketSharp Online University (MSOU)
  • Access to numerous marketing, sales, and business resources
  • Invites to industry specific webinars

We want you to use every feature that MarketSharp can offer your business. From marketing templates to lead compilation to record keeping and compliance adherence, our technical support specialists will guide you through every aspect of your MarketSharp system. Building a relationship with your support representative means that as we get to know you, we know how much further MarketSharp can take your business.

Toll Free: (800) 335-4254, ext. 2
Email: [email protected]